What is the difference between the additional Insurance and the included warranty?
Tempdrop comes with an included manufacturer warranty (12 months standard- 24 months if the extended warranty add-on is purchased at the time of ordering). This warranty covers anything arising from a manufacturing flaw or fault. All assessments are made remotely for a quick resolution. This warranty does not cover loss or accidental user damage.
Tempdrop Insurance is an optional accidental damage or loss insurance. Our in-house policy gives you insurance against accidental damage or loss for 1 year from the date of purchase. At the time of ordering your Tempdrop, you may add insurance at half price (just $45), otherwise, it can be purchased at any time for $89 and renewed each year (renewals are $45). It is not transferrable or refundable.
To make a claim simply email us at support@temp-drop.com.